Privacy Policy

Prime Hire Privacy Policy

Last updated: July 7, 2025

1. Introduction

Prime Hire is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Data when you visit https://primehire.global (the “Website”), or use our services, including equipment rental, procurement, and asset-listing services.

2. Data We Collect

a. Personal Data You Provide

  • Contact information: name, job title, company name, email address, phone number.
  • Transaction and payment details: billing/shipping addresses, card information (collected only by our secure payment provider).
  • Equipment use details: rental dates, delivery locations, usage preferences.

b. Automatically Collected Data

  • Device & browser info: IP address, browser type/version, device ID, operating system.
  • Usage data: pages viewed, time spent, clicks, and referrals.
  • Cookies and trackers: to personalize your experience, analyze use, and support accounts and marketing.

c. Third-Party Data

  • From business partners, public sources, and social media profiles (e.g. LinkedIn) to enhance customer profiles and due diligence.

3. How We Use Your Data

We may process Personal Data to:

  • Provide and manage our services (equipment hire, procurement, and network).
  • Facilitate transactions, process payments, and fulfil orders.
  • Communicate essential updates, support requests, and promotional offers (you may opt out).
  • Improve our services, Website, marketing campaigns, and user experience.
  • Ensure site security and prevent fraud.
  • Comply with legal obligations, audits, and regulatory requirements.

4. Legal Basis & Legitimate Interests

When subject to applicable law (e.g. GDPR), we rely on:

  • Contractual necessity: to fulfill service agreements.
  • Legitimate interests: for fraud prevention, platform optimization, and marketing (where balanced against your rights).
  • Consent: for optional communications (e.g. email newsletters).
  • Compliance with legal obligations.

5. Sharing & Disclosure

We may share your data with:

  • Service providers: cloud hosts, payment gateways, delivery logistics, analytics providers.
  • Business partners: equipment owners in our Network to fulfil rentals and listings.
  • Legal and regulatory authorities: as required by law or legal process.
  • Corporate transactions: in case of merger, sale, or asset transfer.
  • Aggregated, anonymized data: for market insights and internal analysis.

6. International Data Transfers

We may transfer data to countries outside your jurisdiction (e.g. data centers in the U.S. or Europe). We will ensure protections are in place such as Standard Contractual Clauses, Privacy Shield frameworks, or other lawful transfer mechanisms.

7. Data Retention

We retain your data for as long as needed to:

  • Provide our services and exercise our legitimate business interests (typically 3–7 years for legal compliance).
  • Respond to disputes, enforce agreements, and comply with legal obligations.

8. Your Rights

Depending on your jurisdiction, you may have:

  • Access, correction, or deletion of your Personal Data.
  • Object to or restrict processing.
  • Data portability in applicable cases.
  • Withdraw consent at any time (for marketing or newsletters).
  • Lodge complaints with your data protection authority (e.g., Nigerian Data Protection Commission for Nigeria).

9. Security Measures

We implement industry-standard technical, administrative, and organizational measures to protect your data, including:

  • Encryption (TLS/HTTPS for data in transit).
  • Secure data storage and access controls.
  • Regular security audits and vulnerability assessments.

However, no system is completely secure—if you suspect a data breach, contact us immediately.

10. Children’s Privacy

Our Website and services are intended for businesses and individuals aged 18+. We do not knowingly collect data from minors under 18. If you believe we’ve inadvertently collected information from a minor, please contact us for correction or deletion.

11. Third-Party Links & Integrations

Our Website may contain links or plugins to social media or third-party services (e.g., Linkedin, Facebook). We’re not responsible for their privacy policies or practices. We encourage you to review any site you navigate to.

12. Updates to this Policy

We may update this policy as needed. We’ll post a “Last Updated” date at the top, and when required by law, we’ll notify you directly before changes take effect.

13. Contact Us

For questions, concerns, or to exercise your data rights:

  • Email: hello@primehire.global
  • Phone: +234(0)8084234729
  • Address: Block 58B, Plot 20A, Hunponu Wusu Road, Lekki Phase 1, Lagos, Nigeria